Bear Tracks Cabins Rental Policies

CHECK-IN TIME IS AFTER 4 P.M. EST AND CHECK OUT IS 10 A.M. EST. NO Early Check-ins unless previously approved.

NO SMOKING ALLOWED– all our cabins are NON SMOKING cabins, no smoking or use of other tobacco products inside the cabins. ( There is smoking allowed at the front of the cabins in the parking area, or on the decks- Please dispose of Butts in the “Butt Bucket”, not in our wildlife areas.

STORM POLICY/ROAD CONDITIONS – No refunds will be given for storms. Mountain roads can be curvy and steep. All our cabins are located in mountanous areas, we highly recommend four wheel drive and/or chains during the snow months. We do not refund due to road conditions, storms or guests inability to get to cabin.

 

PETS – Although we do love animals, pets are not permitted in all of our properties- please contact us to get approval for a pet in our pet friendly cabins that at are listed below-

COUNTRY CHARM

BONNIE LASS

TREEHOUSE VIEW

SWIM N BEAR

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–We will not rent to vacationing students or singles under 21 years of age unless accompanied by an adult guardian or parent.

Rental regulations

1. PAYMENT/DEPOSIT – An advance payment of 50% of the rental total is required to confirm the unit, with remaining balance due 30 days prior to check in. Full payment is required for bookings that take place inside of 30 days prior to check in.

SECURITY DAMAMGE DEPOSIT— we do offer the option of purchasing Damage Deposit Waiver Insurance protection for $35-$45 , this does cover minor issues thst can occur during a stay,we can waive this cost if you choose to leave a security deposit of $300-$400– Deposits are returned 7 – 14 days after departure with no damage/loss/or abnormal cleaning required to the Cabin.

2. CANCELLATIONS – A thirty (30) day notice is required for cancellation. Cancellations that are made more than thirty (30) days prior to the arrival date will incur a fee (check rental agreement for each cabin for fee amount). Cancellations that are made inside of 30 days of arrival receive NO REFUND of any payments made.  If you have paid a damage deposit, the damage deposit will be refunded for cancellations made before arrival date –

**HOLIDAY CANCELLATIONS**
EASTER-JULY 4th-THANKSGIVING-CHRISTMAS-NEW YEARS EVE
A $200 cancellation fee will be enforced for cancellations of more than 30 days prior to your arrival date- cancellations inside of 30 days of arrival date warrant no refund of any payments made for entire rental period. Cancellation or early departure does not warrant any refund of rent or deposit.

3. MAXIMUM OCCUPANCY– The maximum number of guests per cabin is limited and specified for each property. An additional charge or $10.00 per person per night for guests in addition to posted occupancy for each cabin.

4. Longer minimum stays may be required during holiday periods. If a rental is taken for less than three days, the guest will be charged the three-night rate.

5. CLEANING FEES – Includes a one-time linen-towel setup-  eachieve Fully refundable without damage or un-ordinary cleaning required. bath will include 3 towels and 3 washcloths – guests provide additional towels if needed.

6. NO DAILY MAID SERVICE – While linens and bath towels are included in the cabin, daily maid service is not included or available in the rental rate. There is a Washer & Dryer for washing Towels , Linens etc during longer stays. Please bring with you your choice of Laundry products.

7. RATE CHANGES – Posted rates subject to change without notice.

8. FALSIFIED RESERVATIONS – Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.

9. WRITTEN EXCEPTIONS – Any exceptions to the above mentioned policies must be approved in writing in advance.

10. Parking – There is plenty of room for two (2) vehicles to be parked in front of all cabins. Parking on the road is not permitted. Any illegally parked cars are subject to towing; applicable fines/towing fees and is the sole responsibility of the vehicle owner.

11. Swimming Pool – For our cabins that have a swimming pool, There is no lifeguard and use of the Pool is at the Renters or invited guests own risk. The renter agrees that children will be supervised by an adult when using the Pool and that Drowning or injury from Pool use is not the liability of the owner. Chemicals for sanitation & equipment control are used in the Pool – anyone using the pool should shower before and after use.

12. Hot Tubs – No children under the age of 12 should use the hot tub at any time. When using the hot tub, remember there is certain health risk associated with this facility. Use at your own risk. Hot Tubs are cleaned  in all cabins prior to your arrival; therefore, it may not be warm till later that evening. Anyone using the Hot Tub should shower before and after use.
Hot tub covers are for insulation purposes and are not designed to support a person or persons. DO NOT STAND ON THE HOT TUB COVERS, they will break and you may be charged for replacement. Remember when not using the hot tub, leave cover on so hot tub will stay warm.

13. STORM POLICY/ROAD CONDITIONS – No refunds will be given for storms. Mountain roads can be curvy and steep. All our cabins are located in mountanous areas,  we highly recommend four wheel drive and/or chains during the snow months. We do not refund due to road conditions, storms or guests inability to get to cabin.
14. Utilities outage- We are not responsible for Utility outage due to storms or other reasons – The loss of Utilities including Cable or Satellite TV for all of or any part of your stay does not warrant refund or partial refund. We will do our best to help with anything that we have control of.

15. All of the cabins are privately owned; the individual owners as well as Bear Tracks Cabins are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. The Homeowners as well as Bear Tracks Cabins are not responsible for the loss of personal belongings or valuables of the guest. By reserving a property with Bear Tracks Cabins, it is agreed that all our guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.